What Your Daily Grind Looks Like

• Converse with customers to confirm their drink orders, and correctly key in orders to our point of sale system.
• Collect payments for orders and correctly count back any change to the customer.
• Prepare all drinks and premixes.
• Move with a sense of urgency
• Stay productive and proactive throughout the entire shift, even when business is slow, pitch in and help the team out!
• Make personal connections with customers every day through genuine interactions, warm smiles, and open and positive body language.
• Drink recipe ninja! Know our menu and drink offerings inside and out; notice if a customer may not be ordering what they truly want and will be able to help the customer identify and correctly order their desired drink, offering suggestions and recommendations when appropriate.
• Bring your best self to work every day (good hygiene, plenty of sleep, clean clothes, kept hair/makeup). Dress appropriately for their assigned position.
• Familiar with our shift change duties, checklists, and weekly chores so that you stay on task and execute any of them when needed.
• Always clocked in and ready to work at their assigned position when your shift time begins.
• Treat teammates and customers with respect and kindness.
• Maintain a safe and healthy work environment by following organizational standards and sanitation regulations.

Skills and Qualifications (Safety first!)

• Can create and maintain genuine, uplifting interactions
• Can work carefully and quickly with hot water and coffee, glass bottles, and dairy products
• Can work outside for prolonged periods, regardless of weather conditions.
• Can lift up to 50lbs
• Can work on their feet for hours at a time
• Can climb a ladder and use a stepladder
• Can stand, sit, bend, kneel, twist, and squat as necessary to stock and clean in the stand
• Can safely walk in between and around cars in the drive thru line
• Can safely use a utility knife
• Can quickly and cleanly operate any position in the stand during peak hours
• Can maintain awareness of the shift’s operations while working a position
• Can assertively and graciously confront their team to address operational, procedural, or cultural issues
• Can adapt to problems and implement solutions during stressful situations

Weekly Work Schedule

• Works a flexible schedule, which can include mornings (04:30am) and evenings (8:30pm).
• Follows company procedure for communicating time off requests.
• Regularly work weekends and is available to work holidays, if necessary.